Privacy policy

Effective Date: 1st August 2023

At A Link Tours & Travels, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services through our website or other platforms. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from you when you interact with our website and services:

  1. Personal Information: This includes your name, contact details, address, and other relevant information necessary for providing our services.

  2. Payment Information: When you make reservations or purchases through our website, we collect payment information such as credit card numbers and billing details.

  3. Travel Preferences: We may collect information about your travel preferences, including accommodation, transportation, and other services you may be interested in.

  4. Communications: We may record your communications with us, including emails, chat logs, and customer service interactions.

  5. Usage Data: We gather information about how you use our website, such as your browsing patterns, pages visited, and interactions with our content.

  6. Device Information: We may collect information about the device you use to access our services, including your device's unique identifiers, operating system, and browser type.

How We Use Your Information

We use the collected information for various purposes, including:

  1. Providing and managing travel services, reservations, and bookings.
  2. Processing payments and verifying transactions.
  3. Sending booking confirmations, updates, and important information related to your travel plans.
  4. Personalizing your experience by recommending tailored travel options and offers.
  5. Improving our services, website functionality, and user experience.
  6. Responding to your inquiries, concerns, and feedback.
  7. Complying with legal obligations and protecting our rights and interests.

Information Sharing

We may share your information with third parties in the following circumstances:

  1. Service Providers: We collaborate with third-party service providers to deliver certain aspects of our services, such as payment processing, customer support, and analytics.

  2. Business Partners: We may share information with partners whose services you may be interested in, subject to your consent.

  3. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.

  4. Merger or Acquisition: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Choices

You can update, correct, or delete your personal information by contacting us directly. You can also opt-out of receiving promotional communications by following the unsubscribe instructions in the emails we send.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to remove the information.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will become effective when posted.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [insert contact details].

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.